FAQs

Navvia is a relocation support service designed to help international students confidently find and secure safe, affordable rental accommodation in Australia — and settle in with ease.

We don’t provide housing ourselves, but we guide and support you through the entire process: from understanding the rental market, to submitting your application, to preparing for move-in day.

No — and we believe it’s important to be honest about this.

We do not guarantee housing, but we significantly increase your chances of securing a place by helping you:

• Find verified and realistic listings

• Prepare a strong, complete rental application

• Avoid scams and common mistakes

• Communicate with agents effectively

• Know your rights and next steps once approved

No. We are not licensed real estate agents — and that’s intentional.

Our focus is on student support, not selling or leasing property. We help you understand the process, prepare your application, and feel more confident navigating the rental system — especially if you’re overseas or new to Australia.

We don’t manage properties, handle payments, or sign leases on your behalf.

We do not submit applications or negotiate leases for you, as this would require a real estate license under Australian law.

However, we:

• Review your application to make sure it’s strong and complete

• Help you write or translate messages to agents

• Offer follow-up support after you’ve submitted an application

• Coach you through every step of the process

That’s when relocation support kicks in. We’ll guide you through:

• Lease signing, bond payment, and move-in logistics

• Understanding your rights and responsibilities as a tenant

• Arrival planning (SIM card, public transport, safety tips, etc.)

• Suburb guides and budgeting tools

We’re here to help you settle in, not just move in.

Right now — YES!

Navvia is currently in its soft launch phase, and we are offering our services for free to a small group of students. In exchange, we may ask for feedback or a short testimonial to help us grow and improve.

There are limited free spots available, so we encourage you to apply as soon as possible.

We support:

• International students moving to Australia (before or after arrival)

• Parents helping their children relocate

• Students who are already in Australia and struggling to find housing or settle in

If you're studying or planning to study in Australia, we’re here for you.

Navvia is currently based in Melbourne, Australia — but we can offer virtual support to students relocating to other major cities (Sydney, Brisbane, Adelaide, etc.) depending on availability in the near future.

We’ll always be transparent about where we can provide value.

Most relocation services are expensive, confusing, or only focused on booking accommodation.

Navvia is personal, flexible, and built for students. We don’t just help you find a room — we help you feel at home.

Our focus is on:

• Empowering you with knowledge

• Saving you time and stress

• Helping you feel supported throughout the journey

No — we focus purely on rental and relocation support.
However, we may be able to refer you to trusted professionals if needed.

Hi! 👋 My name is Patrick, and I was born and raised in Australia with a Vietnamese background. I started Navvia because I saw how overwhelming the relocation process can be — especially for students and families moving across the world.

This isn’t just a business to me — it’s a way to help others feel safe, informed, and confident when making a big move.